Ask These 6 Questions Before Hiring Your Next Escalator/Elevator Company - PEAK Elevator
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Ask These 6 Questions Before Hiring Your Next Escalator/Elevator Company

Safety should always be your top priority when choosing an elevator company. When you manage or operate a building, anyone entering the facility must feel safe.

According to the U.S. Bureau of Labor Statistics, more than 10,200 people each year are injured or killed from elevator or escalator accidents. Nearly all of these occurrences could have been avoided with a proper routine maintenance and inspection plan. Since choosing the right elevator and escalator service solutions is such a huge responsibility, make certain you hire a firm with a reputation of high skill, safety and service.

Consider the following questions when deciding which elevator company is right for you.

Will the proposed elevator or escalator services fit within my budget?

In addition to limited time, you may also have limited financial resources. Keeping your staff and guests safe should not mean settling. Whether it is a one-time repair or a long-term preventive maintenance plan, you want to select a company that understands your needs and offers affordable solutions. At PEAK Elevator™, we are proud to provide commercial and residential elevator service solutions that suit any budget. We understand that elevator or escalator equipment is a sizable investment, and we are committed to helping you protect it in the most cost-efficient way.

Does this elevator repair company understand and value customer service from my perspective?

Selecting an elevator company is not your typical endeavor. Instead, it is initiating a partnership built on trust, expectations and transparency. PEAK Elevator™ provides honest, quality work with industry standards and safety codes in mind. Our team understands that elevator and escalator maintenance should be about minimizing downtime and maximizing longevity. Together, we devote ample time, skill and resources into making sure we accomplish that goal for those we serve.

Will this company be available to perform elevator maintenance services when I need them?

A quality elevator or escalator company is available when you need them most. Because maintenance issues do not always occur during the nine-to-five workday, you need a company that is reliably able to handle any trouble call no matter what time of day or night it is. PEAK Elevator™ offers 24-hour equipment support to accommodate your vertical transportation needs. Our technicians are ready and equipped to make sure your elevator or escalator equipment is in top condition 365 days a year.

Does this elevator repair company only hire licensed conveyance mechanics?

Selecting an elevator company is not your typical endeavor. Instead, it is initiating a partnership built on trust, expectations and transparency. PEAK Elevator™ provides honest, quality work with industry standards and safety codes in mind. Our team understands that elevator and escalator maintenance should be about minimizing downtime and maximizing longevity. Together, we devote ample time, skill and resources into making sure we accomplish that goal for those we serve.

Will this company be available to perform elevator maintenance services when I need them?

A quality elevator or escalator company is available when you need them most. Because maintenance issues do not always occur during the nine-to-five workday, you need a company that is reliably able to handle any trouble call no matter what time of day or night it is. PEAK Elevator™ offers 24-hour equipment support to accommodate your vertical transportation needs. Our technicians are ready and equipped to make sure your elevator or escalator equipment is in top condition 365 days a year.

Does this elevator repair company only hire licensed conveyance mechanics?

The U.S. Bureau of Labor Statistics identified “inspections conducted by unqualified personnel” as one of the leading causes for elevator accidents. Taking chances with an elevator company that does not meet nationally regulated and state-required licensing guidelines is risky and unnecessary. All PEAK Elevator™ technicians are licensed and regularly trained in the latest code compliant mandates, service techniques and tools. Regardless of your equipment’s make or model, our team is qualified to service it.

What residential elevator service options does this company offer?

Since it is nearly impossible to predict problems before they arise, service versatility is a must for any elevator or escalator company. They must be able to handle installations, modernizations, preventive maintenance needs and equipment support. In addition to routine monthly maintenance and scheduled repairs, they should advocate for annual “third party” inspections at least once a year. Whether you oversee an infrastructure in a large commercial building or you wish to update the equipment in your building to comply with current codes and regulations, PEAK Elevator™ can help. Part of offering quality customer service is providing a breadth of services. With more than 30 years of industry experience, our elevator company maintains a diverse service portfolio and can meet your residential elevator service needs regardless of the project size.

Does this elevator company have the necessary experience to keep everyone safe?

Servicing your building’s elevators and escalators should not be taken lightly. Many factors can contribute to a malfunctioning elevator or escalator, and it takes an experienced eye to diagnose and properly solve the issues before they become problematic. More experience often translates to better results. Find an elevator repair company that takes pride in their work and has positive customer reviews to back up their expertise.

Hire PEAK Elevator™ for quality elevator and escalator services

While surface issues and repairs may demand most of your attention, infrastructural aspects, such as elevator and escalator maintenance, are often overlooked. That is why it is imperative to hire an elevator company you can trust to value your patrons’ safety. Are you wondering what to look for in an elevator or escalator repair company? Read our eight decision-making facts – or speak with our representatives to talk about how PEAK Elevator™ can meet your commercial and residential elevator and escalator service, modernization and repair needs.

References
http://consumerwatch.com/workplace-public-safety/elevators/
http://insights.encompassonsite.com/facility-elevator-escalator-maintenance

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